ICS 300 Training Strategic Incident Command Leadership

Understanding the Key Dynamics that Empower Crisis Leaders to Effectively Manage Potential Risks in Emergency Situations

Course Schedule

Sessions

Date

Fees

Venue

19 - 23 Jan 2025

Doha - Qatar

$5,000

Course Description

introduction

Effective leadership in crisis management is crucial for ensuring that Crisis Management Teams (CMT) and Emergency Response Teams (ERT) make informed, timely decisions to protect the organization. With the increasing complexity of potential incidents and emergencies, it’s essential to have leaders who can navigate these challenges effectively.

This ICS 300 Training Strategic Incident Command Leadership training course by Demoura Lawson Consulting equips professionals with the strategic crisis management skills necessary to lead teams and organizations before, during, and after a crisis. The course emphasizes the importance of situational awareness—a critical mindset in crisis situations—and explores how to harness authentic leadership qualities to achieve successful outcomes in any crisis scenario.

This Demoura Lawson Consulting ICS 300 Training Strategic Incident Command Leadership training course will focus on:
  • Achieving success in critical areas of emergency response
  • Utilizing the Five Levels of Leadership to maximize team potential
  • Developing the characteristics of an effective crisis leader
  • Avoiding mismanagement to prevent worsening a crisis
  • Rapidly establishing options, making judgments, and redefining standards
  • Understanding the human factor, psychological readiness, discipline, and leadership

objectives

By the end of this ICS 300 Training Strategic Incident Command Leadership training course, participants will be able to:
  • Gain in-depth knowledge of strategic crisis management
  • Develop strategies for efficient and effective team responses
  • Analyze five deadly leadership behaviors and six winning strategies in a crisis
  • Implement the five major functional areas of the Incident Command System
  • Plan and conduct beneficial multi-agency exercises
  • Apply advanced techniques to improve leadership performance during critical times
  • Understand individual and collective psychology and organizational dynamics during crises
  • Make rational decisions before, during, and after crises
  • Lead teams and organizations through crises and emergencies
  • Solve problems and manage crises with confidence

Training Methodology

Participants will engage in dynamic learning experiences through interactive presentations, practical exercises, case studies, and an EMS step-by-step workshop. This course employs proven adult learning techniques to ensure thorough understanding, comprehension, and retention.

This immersive and enjoyable course enhances leadership capabilities through assessments, role-playing, group discussions, crisis communication drills, and team problem-solving challenges. Seminar materials, including exercises, checklists, formats, and templates, will be provided for practical application back in the workplace.

Organizational Impact

This ICS 300 Training Strategic Incident Command Leadership training course offers significant organizational benefits, including:
  • Improved safety and security measures
  • Reduced risk and liability
  • Enhanced operational resilience
  • Strengthened organizational reputation
  • Improved regulatory compliance
  • Boosted employee morale

Overall, this course helps organizations better prepare for and respond to critical incidents, minimizing the impact on operations and reputation while ensuring the safety and security of employees, customers, and assets.

personal Impact

Participants will gain valuable personal benefits, including:
  • Enhanced personal safety and security
  • Improved problem-solving and decision-making skills
  • Greater confidence and preparedness in crisis situations
  • Expanded career opportunities
  • Increased personal satisfaction

This course equips individuals with the knowledge, skills, and confidence needed to enhance their personal safety, improve decision-making abilities, and potentially open new career paths.

WHO SHOULD ATTEND?

This training course is designed for professionals responsible for leading or implementing crisis management, emergency response, and business continuity strategies. It is particularly beneficial for:
  • Fire Management Professionals
  • Security Management Professionals
  • Policing and Military Professionals
  • Health, Safety, and Environment Personnel
  • Operations, Asset, and Facility Managers
  • Risk, Marketing, and Insurance Professionals
  • Designated Incident, Emergency, and Crisis Response Leaders
  • Line Managers and Supervisors seeking to enhance their emergency response knowledge
  • Professionals newly tasked with crisis management responsibilities

Course Outline

Day 1

  • Understanding Strategic Crisis Management
  • Assessing the full range of risks to your organization
  • CMT and ERT Roles & Responsibilities
  • Mastering issues management before they escalate into a crisis
  • Identifying key internal and external stakeholders
  • Analyzing deadly leadership behaviors and winning crisis strategies
  • Understanding 'denial-curve' and 'group-think' syndromes

Evaluate, Mitigate, and Respond to Challenges

Planning & Security – Considerations for Success

Day 2

  • Security Management & Asset Protection
  • Learning from companies that succeed versus those that fail
  • Self-evaluation based on the previous module
  • Developing, improving, and implementing Emergency Response Plans
  • Business Continuity Management (BCM) Strategies

Crisis Communications & Incident On-Scene Management

Day 3

  • Incident Command Systems (ICS)
  • Setting up Emergency Communication Centers and avoiding common mistakes
  • Reputation Management, including Social Media Strategies
  • Command and Control: Operational, Tactical, and Strategic levels
  • Essential elements for on-scene crisis management success
  • Developing and implementing Emergency Plans
  • Integrating BCM strategy with crisis management

Creating a Crisis or Incident Plan

Day 4

  • Understanding Crisis Management and the need for a plan
  • The Planning Process & Vulnerability Audit
  • Alerting Procedures
  • Structuring response systems, teams, and facilities to meet threats
  • Analyzing the 20 Most Common Mistakes in Crisis Management

Crisis Management Plan Testing, Training, and Exercising

Day 5

  • Learning and validating plans and procedures
  • Maximizing results from crisis exercises
  • Conducting post-incident evaluations and debriefs
  • Writing critique reports, executive summaries, and recommendations
  • Implementing recommendations and continuing the process

Certificates

Demoura Lawson Consulting Certificate will be awarded to the delegates upon successful completion of this training course.

Submit form

+ Training
+ Consulting
+ Support Services
+ Professional Development

Let us know which service you are interested in:

Please complete the form below and a member of our team will be in touch within 1-3 business days

Thank you for your interest in Demoura Lawson Consulting

Contact Us

Qatar: Unit Office No. 1905: 19th Floor, The E18hteen Tower , Bldg 230, Street 303, Zone 69, Lusail Marina , Qatar
Tel: +974 4445 9206

Saudi Arabia: 3121 Imam Abdullah Bin Saud Bin Abdulaziz Road, Ishbiliyah, Riyadh 13225, Saudi Arabia
 Tel: +966 50 685 6910

Your message has been sent. We'll contact you shortly.

Thank You

ICS 300 Training Strategic Incident Command Leadership

Understanding the Key Dynamics that Empower Crisis Leaders to Effectively Manage Potential Risks in Emergency Situations

Course Schedule

Sessions

Date

Venue

Fees

19 - 23 Jan 2025

Doha - Qatar

$5,000

Course Description

introduction

Effective leadership in crisis management is crucial for ensuring that Crisis Management Teams (CMT) and Emergency Response Teams (ERT) make informed, timely decisions to protect the organization. With the increasing complexity of potential incidents and emergencies, it’s essential to have leaders who can navigate these challenges effectively.
This ICS 300 Training Strategic Incident Command Leadership training course by Demoura Lawson Consulting equips professionals with the strategic crisis management skills necessary to lead teams and organizations before, during, and after a crisis. The course emphasizes the importance of situational awareness—a critical mindset in crisis situations—and explores how to harness authentic leadership qualities to achieve successful outcomes in any crisis scenario.
This Demoura Lawson Consulting ICS 300 Training Strategic Incident Command Leadership training course will focus on:
  • Achieving success in critical areas of emergency response
  • Utilizing the Five Levels of Leadership to maximize team potential
  • Developing the characteristics of an effective crisis leader
  • Avoiding mismanagement to prevent worsening a crisis
  • Rapidly establishing options, making judgments, and redefining standards
  • Understanding the human factor, psychological readiness, discipline, and leadership

objectives

By the end of this ICS 300 Training Strategic Incident Command Leadership training course, participants will be able to:
  • Gain in-depth knowledge of strategic crisis management
  • Develop strategies for efficient and effective team responses
  • Analyze five deadly leadership behaviors and six winning strategies in a crisis
  • Implement the five major functional areas of the Incident Command System
  • Plan and conduct beneficial multi-agency exercises
  • Apply advanced techniques to improve leadership performance during critical times
  • Understand individual and collective psychology and organizational dynamics during crises
  • Make rational decisions before, during, and after crises
  • Lead teams and organizations through crises and emergencies
  • Solve problems and manage crises with confidence

Training Methodology

Participants will engage in dynamic learning experiences through interactive presentations, practical exercises, case studies, and an EMS step-by-step workshop. This course employs proven adult learning techniques to ensure thorough understanding, comprehension, and retention.
This immersive and enjoyable course enhances leadership capabilities through assessments, role-playing, group discussions, crisis communication drills, and team problem-solving challenges. Seminar materials, including exercises, checklists, formats, and templates, will be provided for practical application back in the workplace.

Organizational Impact

This ICS 300 Training Strategic Incident Command Leadership training course offers significant organizational benefits, including:
  • Improved safety and security measures
  • Reduced risk and liability
  • Enhanced operational resilience
  • Strengthened organizational reputation
  • Improved regulatory compliance
  • Boosted employee morale

Overall, this course helps organizations better prepare for and respond to critical incidents, minimizing the impact on operations and reputation while ensuring the safety and security of employees, customers, and assets.

personal Impact

Participants will gain valuable personal benefits, including:
  • Enhanced personal safety and security
  • Improved problem-solving and decision-making skills
  • Greater confidence and preparedness in crisis situations
  • Expanded career opportunities
  • Increased personal satisfaction

This course equips individuals with the knowledge, skills, and confidence needed to enhance their personal safety, improve decision-making abilities, and potentially open new career paths.

Who should attend?

This training course is designed for professionals responsible for leading or implementing crisis management, emergency response, and business continuity strategies. It is particularly beneficial for:
  • Fire Management Professionals
  • Security Management Professionals
  • Policing and Military Professionals
  • Health, Safety, and Environment Personnel
  • Operations, Asset, and Facility Managers
  • Risk, Marketing, and Insurance Professionals
  • Designated Incident, Emergency, and Crisis Response Leaders
  • Line Managers and Supervisors seeking to enhance their emergency response knowledge
  • Professionals newly tasked with crisis management responsibilities

Course Outline

Day 1

Evaluate, Mitigate, and Respond to Challenges

  • Understanding Strategic Crisis Management
  • Assessing the full range of risks to your organization
  • CMT and ERT Roles & Responsibilities
  • Mastering issues management before they escalate into a crisis
  • Identifying key internal and external stakeholders
  • Analyzing deadly leadership behaviors and winning crisis strategies
  • Understanding 'denial-curve' and 'group-think' syndromes

Day 2

Planning & Security – Considerations for Success

  • Security Management & Asset Protection
  • Learning from companies that succeed versus those that fail
  • Self-evaluation based on the previous module
  • Developing, improving, and implementing Emergency Response Plans
  • Business Continuity Management (BCM) Strategies

Day 3

Crisis Communications & Incident On-Scene Management

  • Learning and validating plans and procedures
  • Maximizing results from crisis exercises
  • Conducting post-incident evaluations and debriefs
  • Writing critique reports, executive summaries, and recommendations
  • Implementing recommendations and continuing the process
  • Incident Command Systems (ICS)
  • Setting up Emergency Communication Centers and avoiding common mistakes
  • Reputation Management, including Social Media Strategies
  • Command and Control: Operational, Tactical, and Strategic levels
  • Essential elements for on-scene crisis management success
  • Developing and implementing Emergency Plans
  • Integrating BCM strategy with crisis management

Day 4

Creating a Crisis or Incident Plan

  • Understanding Crisis Management and the need for a plan
  • The Planning Process & Vulnerability Audit
  • Alerting Procedures
  • Structuring response systems, teams, and facilities to meet threats
  • Analyzing the 20 Most Common Mistakes in Crisis Management

Day 5

Crisis Management Plan Testing, Training, and Exercising

Certificates

Demoura Lawson Consulting Certificate will be awarded to the delegates upon successful completion of this training course.

Submit form

+ Training
+ Consulting
+ Support Services
+ Professional Development

Let us know which service you are interested in:

Please complete the form below and a member of our team will be in touch within 1-3 business days

Thank you for your interest in Demoura Lawson Consulting

Contact Us

Qatar: Unit Office No. 1905: 19th Floor, The E18hteen Tower , Bldg 230, Street 303, Zone 69, Lusail Marina , Qatar
Tel: +974 4445 9206

Saudi Arabia: 3121 Imam Abdullah Bin Saud Bin Abdulaziz Road, Ishbiliyah, Riyadh 13225, Saudi Arabia
 Tel: +966 50 685 6910

Your message has been sent. We'll contact you shortly.

Thank You