ICS 300 Training Strategic Incident Command Leadership
Understanding the Key Dynamics that Empower Crisis Leaders to Effectively Manage Potential Risks in Emergency Situations
This programme is delivered in-house or at our Doha centre. Contact us to confirm scheduling, group sizing and fees for your team.
RegisterEffective leadership in crisis management is crucial for ensuring that Crisis Management Teams (CMT) and Emergency Response Teams (ERT) make informed, timely decisions to protect the organization. With the increasing complexity of potential incidents and emergencies, it's essential to have leaders who can navigate these challenges effectively.
This ICS 300 Training Strategic Incident Command Leadership training course by Demoura Lawson Consulting equips professionals with the strategic crisis management skills necessary to lead teams and organizations before, during, and after a crisis. The course emphasizes the importance of situational awareness—a critical mindset in crisis situations—and explores how to harness authentic leadership qualities to achieve successful outcomes in any crisis scenario.
This course will focus on achieving success in critical areas of emergency response; utilizing the Five Levels of Leadership to maximize team potential; developing the characteristics of an effective crisis leader; avoiding mismanagement to prevent worsening a crisis; rapidly establishing options, making judgments, and redefining standards; and understanding the human factor, psychological readiness, discipline, and leadership.
- Gain in-depth knowledge of strategic crisis management
- Develop strategies for efficient and effective team responses
- Analyze five deadly leadership behaviors and six winning strategies in a crisis
- Implement the five major functional areas of the Incident Command System
- Plan and conduct beneficial multi-agency exercises
- Apply advanced techniques to improve leadership performance during critical times
- Understand individual and collective psychology and organizational dynamics during crises
- Make rational decisions before, during, and after crises
- Lead teams and organizations through crises and emergencies
- Solve problems and manage crises with confidence
Participants will engage in dynamic learning experiences through interactive presentations, practical exercises, case studies, and an EMS step-by-step workshop. This course employs proven adult learning techniques to ensure thorough understanding, comprehension, and retention. This immersive and enjoyable course enhances leadership capabilities through assessments, role-playing, group discussions, crisis communication drills, and team problem-solving challenges. Seminar materials, including exercises, checklists, formats, and templates, will be provided for practical application back in the workplace.
- Improved safety and security measures
- Reduced risk and liability
- Enhanced operational resilience
- Strengthened organizational reputation
- Improved regulatory compliance
- Boosted employee morale
- Enhanced personal safety and security
- Improved problem-solving and decision-making skills
- Greater confidence and preparedness in crisis situations
- Expanded career opportunities
- Increased personal satisfaction
- Fire Management Professionals
- Security Management Professionals
- Policing and Military Professionals
- Health, Safety, and Environment Personnel
- Operations, Asset, and Facility Managers
- Risk, Marketing, and Insurance Professionals
- Designated Incident, Emergency, and Crisis Response Leaders
- Line Managers and Supervisors seeking to enhance their emergency response knowledge
- Professionals newly tasked with crisis management responsibilities
Day 1
- Understanding strategic crisis management
- Assessing the full range of risks to your organization
- CMT and ERT roles & responsibilities
- Mastering issues management before they escalate into a crisis
- Identifying key internal and external stakeholders
- Analyzing deadly leadership behaviors and winning crisis strategies
- Understanding 'denial-curve' and 'group-think' syndromes
Day 2
- Security management & asset protection
- Learning from companies that succeed versus those that fail
- Self-evaluation based on the previous module
- Developing, improving, and implementing Emergency Response Plans
- Business Continuity Management (BCM) strategies
Day 3
- Incident Command Systems (ICS)
- Setting up emergency communication centers and avoiding common mistakes
- Reputation management, including social media strategies
- Command and control: operational, tactical, and strategic levels
- Essential elements for on-scene crisis management success
Day 4
- Creating a crisis or incident plan
- Understanding crisis management systems and structures
- Coordinating multi-agency and unified command response
- Incident action planning and resource management
Day 5
- Learning and validating plans and procedures
- Maximizing results from exercises and real incidents
- Post-incident review and continuous improvement
- Course summary and personal action planning